1. Acceptance of Terms
These Terms govern your use of Yalors (the "Service"), operated by Light Web Solutions from Tunisia. By creating an account or using the Service you accept them. If you use Yalors for a company, you accept them on its behalf and confirm you are allowed to.
Yalors is a professional tool: you must be at least 18 and use it for business purposes. How we handle personal data is described in our Privacy Policy.
2. The Service
Yalors lets you:
- Search for businesses (Google Maps) and professionals and companies (LinkedIn)
- Save leads into lists and unlock their available contact details
- Connect your own LinkedIn, email or WhatsApp accounts and run outreach campaigns from them
- Use AI features to write messages, analyse replies and build campaigns
Features change over time. We may add, change or remove features; if a change removes something central to a plan you pay for, we will tell you in advance.
3. Your Account
Give accurate information, keep your password safe, and tell us at support@yalors.tn if you suspect unauthorised access. You are responsible for everything done from your account. One account is for one person; do not share it.
4. Acceptable Use
You agree NOT to use the Service to:
- Send spam, or contact people in breach of anti-spam and data protection laws (such as GDPR, ePrivacy rules, CAN-SPAM)
- Ignore an opt-out: anyone who asks you to stop must not be contacted again
- Harass, deceive or impersonate anyone
- Break the rules of LinkedIn, WhatsApp or your email provider in ways that put accounts at risk
- Resell, publish or redistribute lead data obtained through the Service
- Probe, overload, scrape or reverse-engineer the Service, or get around its limits
- Do anything illegal
You are responsible for the messages you send and for having a lawful basis to contact the people you reach through Yalors. We may suspend sending from an account that breaks these rules.
5. Connected Accounts
When you connect a LinkedIn, email or WhatsApp account, Yalors acts on your instructions: it sends the messages you approve and shows you the replies. Those platforms have their own terms and limits, and they may restrict or close accounts that send too much or look automated. Yalors applies daily sending limits to reduce that risk, but we cannot guarantee how a platform will treat your account, and we are not responsible for its decisions.
6. Plans, Credits and Payment
Yalors has a free plan and paid plans. Each plan's price and monthly limits (search credits, unlocks, connected accounts, AI usage) are shown on the Pricing page. Credits and limits reset at the start of each billing period; unused credits do not carry over.
Paid plans are arranged directly with our team, who confirm the amount and payment method. A plan is activated once payment is confirmed and stays active until its end date; it does not renew automatically.
We may change prices; an existing subscriber is told at least 30 days in advance and the new price applies only from the next period. Purchases are also governed by our Sales Terms (CGV, in French), which set out prices including VAT, payment methods, and the 10-working-day withdrawal right under Tunisian law n° 2000-83. Beyond that, payments are not refundable except where the law requires it, or where we decide otherwise in a particular case. To ask, write to support@yalors.tn.
7. Lead Data and AI Output
Lead data comes from public sources and third-party providers. We do not guarantee that it is accurate, complete or up to date: check it before relying on it. AI-generated text can be wrong or inappropriate; read it before you send it. You are responsible for what you send.
8. Your Content and Ours
Your content (lists, notes, templates, campaigns, messages) stays yours. You allow us to store and process it only to run the Service for you. The Service itself, its software, design and brand belong to Yalors.
9. Availability
We work to keep Yalors available and reliable, but it is provided "as is", without a guaranteed uptime. Maintenance, outages of the providers we depend on, or changes by LinkedIn, Google or other platforms can interrupt some features.
10. Limitation of Liability
To the extent the law allows, Yalors is not liable for indirect or consequential losses, such as lost profit, lost business, lost data or a restricted third-party account. Our total liability for any claim is limited to the amount you paid us in the 12 months before it arose. Nothing in these Terms limits liability that cannot be limited by law.
11. Suspension and Termination
You can stop using Yalors and delete your account at any time from Settings. We may suspend or close an account that seriously or repeatedly breaks these Terms, puts other users or the Service at risk, or where the law requires it. Where reasonable, we will warn you first and tell you why.
12. Changes to These Terms
We may update these Terms. We will tell account holders about significant changes by email or in the app at least 15 days before they apply. If you keep using Yalors after that, the new Terms apply; if you disagree, you can close your account.
13. Governing Law
These Terms are governed by the laws of Tunisia, and the courts of Tunis have jurisdiction, unless the mandatory law of your country gives you the right to bring a claim where you live. Before going to court, please write to us: most problems can be solved by email.
14. Contact
Questions about these Terms: support@yalors.tn.